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Student Accounts/Bursar

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Welcome to the Student Accounts/Bursar's Office. We are responsible for processing and collecting student tuition bills, and issuing student refund checks. We also administer the student health insurance program and meal plans. Our mission and goal is to provide students and families assistance in meeting their financial obligations for college. Have a question? Check out our FAQ or call us - we are here to help and work with you.

Billing Information

Students are billed in two installments. The fall semester bill will be mailed in early July and due in early August. The spring semester bill is mailed in early December and is due in early January. Bills are mailed to the permanent address on file at the beginning of each semester, and e-bills are emailed to the students at their school email accounts. It is the responsibility of the student to provide a copy of the email to the payer of their tuition.

Keep in mind that MCLA has implemented a late payment fee of $75 which will be assessed on accounts that have not made payment arrangements by the due date listed on their invoice.

If you have met the Financial Aid Office deadlines, your financial aid should appear on your statement. If it does not, please contact the Financial Aid Office at 413-662-5219. For federal student loans to appear as aid you must have accepted your award to the Financial Aid Office. Both Entrance Counseling and a Master Promissory Note will need to be completed for first time borrowers.

If there is a balance due shown on your statement, you have several options for payment:

  • Pay your balance by the due date with cash, personal check or debit/credit card;
  • Contact our Financial Aid Office to apply for an alternative loan; or
  • Monthly payment plan. MCLA is proud to offer tuition payment plan options that allow you to spread expenses over several months and limit debt. These options are administered by Tuition Management Systems. For costs and schedules, or to enroll, visit or call 800-722-4867.

You are expected to return payment due or have payment arrangements made, such as loans or a payment plan, on or before the due date. Students who register for courses at the College do so with the understanding that they are responsible for payment of all charges reflected on their bills. Registered students also understand that certain penalties are applied to accounts that are not settled in full by each semester's due date, such as incurred late fee surcharges, and withheld official academic transcripts.


The Family Education Rights and Privacy Acts affords students certain rights with respect to the student's education records. MCLA cannot release any financial information, including refunds, pertaining your account to anyone but the student. This includes students that have not obtained the age of 18. If you would like to allow us to share financial information with a parent, guardian, or other interested party, please complete the FERPA form and return it to the Student Accounts Office.

Returned Checks

A fee of $25 will be added to your account for each check returned by your bank.


If you do not plan to attend MCLA this semester, you must notify the Center for Student Success and Engagement as soon as possible at 413-662-5400. Non-attendance in classes does not constitute withdrawal, and you will still be responsible for any charges incurred.

Refund Policy

This policy applies to students who are fully withdrawing or taking a leave of absence from MCLA. If you withdraw prior to the first day of classes (official opening), you will receive a 100% refund (less any Admissions or Dormitory Deposits).

All refunds for withdrawals after the start of school are determined on a pro-rata basis up to the 60% point of the semester. Pro-rata refunds are calculated by determining the percentage of the semester that has been completed up to and including the official date of withdrawal. Based on this calculation, the College determines the amount of financial aid that is unearned and is responsible for returning any portion necessary, to the appropriate financial aid programs. Repayment is made to the Federal programs in the following order: Unsubsidized Direct Loan, Subsidized Direct Loan, Federal Perkins Loan, Federal Plus Loan, Federal Pell Grant and Federal Supplemental Educational Opportunity Grant. Any remaining credit balances will be returned to state, institutional and student resources (in that order).

Mefa U.Plan

MEFA's U.Plan Prepaid Tuition Program helps parents stay ahead of rising college costs by letting them "prepay" tuition and fees at 80 participating Massachusetts colleges and universities. Parents can prepay up to 100 percent of a child's future college tuition at today's rates, even though that child may not attend college for another 18 years.

For parents whose student is participating in the U.Plan, the recipient report and payment will arrive at the university for the fall terms generally by the second week of August, and for the spring term generally by the second week of November.

MEFA determines the amount of the matured certificates and the portion that the university will waive for each academic year. There are two potential disbursements, one for fall and one for spring; however, a student may receive funds for fall term only depending on their particular account with MEFA. U.Plan fund disbursements can also happen throughout the year if requested and available. For questions regarding U.Plan or to have funds forwarded to MCLA for a student, you may call 1-800-449-6332, email, or go online to

Understanding Your Student Bill

Campus Support Fee - The Commonwealth of Massachusetts is who determines the amount of tuition charged by Massachusetts College of Liberal Arts; but unfortunately, just the tuition per student does not cover the cost of running the campus. The Campus Support Fee is to make up the difference and is required of all students. The dollars collected from this fee are used by the academic departments and college administration to budget the College's needs. This fee is assessed to all students regardless if they are from Massachusetts or any other state and it is pro-rated based on the number of credits that a student is enrolled for.

Health Insurance - The Commonwealth of Massachusetts requires all undergraduate students enrolled for 9 or more credits and all graduate students enrolled for 7 or more credits to have health insurance.

If Health Insurance appears as a charge on your invoice and you are already covered by an existing health insurance policy, please provide your policy's information by completing the waiver. You can deduct the charge from your balance due by noting your confirmation # when you submit your payment. You will NOT receive a corrected invoice from MCLA. This information must be completed each academic year that you are enrolled at MCLA.

If you need to purchase the Health Insurance Plan offered by MCLA, you can enroll at through University Health Plans, our provider. This form will be available after July 1 for fall new students, and after December 1 for spring new students.

Admission Deposit - If you paid a deposit of $200, you will notice that $100 appears as a credit on your Fall invoice. The remaining $100 will appear as a credit on your Spring bill.

Dormitory Deposit - Housing deposits paid by returning students are released in the spring as credits to spring housing fees.

MassPIRG - (Massachusetts Public Interest Research Group) This fee is optional and can be waived by initialing and returning the top portion of your bill or submitting this form. You can then deduct the $9.00 fee from your bill. For more information regarding MassPIRG please visit their site at

Housing - If you have been assigned a room, charges for the room and corresponding meal plan have been included in your bill. Questions regarding housing assignments should be directed to Residential Programs and Services at 413-662-5249. Questions regarding your meal plan should be directed to Student Accounts at 413-662-5230.