Student Life Public Safety — Our Campus Police
About Our Department
The police officers and staff of the Department of Public Safety - Campus Police are dedicated to ensuring the safety of everyone on campus, at all times. We do this through a series of educational and training programs, emergency booklets and phones throughout campus, escort services, 24-hour patrols, and emergency alerts and other notifications as needed. We also provide student ID cards and parking decals, and are here to help if your car needs a jump start or you lock yourself out of your room or vehicle.
Our officers are sworn, warranted, armed police officers and certified First Responders, many of whom have specialized training in addition to their Police Academy and Field Officer training. All officers receive in-service training annually.
Safety is Everyone's Responsibility
Please help us make the campus as safe as possible. Always be aware of your surroundings. Should you sense a potential threat or witness suspicious behavior, call extension 5100 or 911 immediately. Here are some additional ways to keep you and others safe:
Emergency number: Campus phones ext. 5100 or 911; other phones 413.662.5100 or 911
Non-emergencies: Campus phones ext. 5283 or 5284; other phones 413.662.5283 or 5284
Escort service: Campus phones ext. 5284; other phones 413.662.5284
Emergency Notifications & Warnings: Sign up now to stay informed.
Remain alert to activities around you.
Contact the Campus Police Department and your RA if you see anyone suspicious trying to get into your hall without a key or anyone who does not belong on your floor.
Soliciting is not permitted in the residence halls. Report violations to the Campus Police Department (ext. 5282 or 5284).
Do not leave your keys lying around in public places, or loan them to anyone, including a classmate or friend.
Immediately report the loss or theft of room keys to your RA, Residence Director, or Campus Police.
Never walk alone on or off campus after dark. Call extension 5284 to request an escort.
Park in well lighted areas as close to your destination as possible.
Choose a well-lighted pathway for all travel. Plan your route in advance.
Stay in populated areas and avoid short cuts through deserted places, alleys, or nearby bushes.
If you have a cell phone, carry it when traveling in and around campus. Have emergency numbers programmed to save time during an emergency.
Read the full Safety brochure. Emergency Quick Guide
If you discover an emergency situation on the MCLA campus:
Stay calm and call Campus Police immediately (campus phones ext. 5100 or 911; other phones 413.662.5100 or 911).
Give your name and location.
Describe the emergency and the services you need.
Stay on the line with emergency dispatchers if it is safe. Answer questions and follow the instructions of emergency personnel.
If you hear a building alarm or are instructed to evacuate by a college official:
Do not panic but do not ignore the alarm or request.
Leave the building immediately in an orderly fashion. Classes, meetings, or events must be dismissed for evacuation. Do not take time to gather personal items. If you are the last person leaving a room close the door behind you; do not lock it.
Follow the quickest evacuation route to the nearest marked exit. (See posted evacuation plans located near exits.) Be familiar with alternate routes and exits.
Do not use elevators. If you are unable to use stairs or need assistance exiting, see these instructions.
Proceed to the nearest evacuation assembly point (EAP) for your building. If the designated EAP is unsafe or blocked, proceed to an alternate assembly point via the quickest and safest route.
Stay at the EAP until emergency personnel state that you can leave. Do not return to your classroom or office for any reason until emergency personnel say it is safe to go.
Report any knowledge regarding missing people or people still in the building to emergency personnel. Instructions for Mobility Impaired Individuals
Ask for assistance from others leaving the building, if possible.
If that's not possible, proceed to the nearest designated "safe room/area" as shown in posted evacuation plans, or remain in the office or classroom if it is safe to do so.
If you are on a floor WITHOUT exit doorways and you hear a fire alarm or are ordered to evacuate:
- Call Campus Police immediately (campus phones ext. 5100 or 911; other phones 413.662.5100 or 911).
- Tell them you need immediate assistance evacuating. Give your exact location (building name, floor, room number, stairwell, etc.), and the number of the phone you're using.
- Remain by the phone in case responders need more information to reach you.
Emergency & Courtesy Phones
These connect directly to the Campus Police Emergency Line when you push the button.
Amsler Campus Center Gym
Bond Street/Townhouse III Parking Lot
Athletic Complex, across from tennis courts
Church Street Center - West Entrance
Ashland Street Parking Lot
Venable Hall - Exterior Quad Level
Berkshire Towers Main Entrance
Brown Courtesy Phones
Dial 5100 to connect to the Campus Police Emergency Line.
Berkshire Towers - FL 0 - Main Entrance
Eldridge Hall - FL 1 - Lobby
FL 0 - Vending Lobby FL 1 - Quad Level FL 2 - Advising Freel Library - FL 1 - Basement
Mark Hopkins - FL 1 - Vending Lobby
FL 0 - Computer Support FL 1 - Front South Campus Center
FL 0 - Training Room FL 1 - Marketplace FL 2 - Restrooms FL 3 - Elevator Lobby Venable Hall
FL 1 - Vending FL 2 - Mailroom Townhouse A - FL 0 - Laundry Room
Townhouse H - FL 0 - Greenhouse
Church Street Center - FL0 - Boiler Room
Familiarize yourself in advance with fire extinguisher locations, evacuation routes/exits, and fire alarm pull stations.
Smoke is the greatest danger in a fire.
Always stay near the floor where the air is less toxic.
Activate the closest fire alarm pull station.
Exit and stay low by getting down on your knees or belly if necessary. Make your way out via the safest route and nearest exit.
Assemble at the designated evacuation assembly point and await further instructions.
If trapped during a fire:
Stay low near the floor.
Shout at regular intervals to alert emergency personnel to your location.
Indicate your location to emergency responders by placing an article of clothing outside a window.
Call Campus Police immediately (campus phones ext. 5100 or 911; other phones 413.662.5100 or 911).
Quickly apply direct pressure using a clean thick pad or cloth to help control bleeding.
Lay the victim down, if possible and safe to do so.
Elevate bleeding body parts.
Cover the person with a blanket or coat to reduce body heat loss.
Neck, spine, or back injury
DO NOT MOVE the person unless the immediate environment can cause further harm to the patient. Check breathing.
Check the pulse in the neck artery under the lower jaw line, using middle and index fingers.
Unresponsive (no pulse, not breathing)
If you know CPR, begin immediately. Ask a bystander to call 911.
Clear the area around the patient to protect from further injury.
DO NOT place anything in the patient's mouth or attempt to restrain the patient.
Damage to individuals or the environment can be caused by any sudden or slow release of hazardous materials. Hazardous materials can potentially encompass a wide variety of chemicals as well as human waste and other contaminates.
Assume all unidentified substances or vapors are toxic and hazardous.
Immediately evacuate the area where the contamination has occurred. If safe to do so, seal off the area to prevent further spread of contaminate.
Call Campus Police (campus phones ext. 5100 or 911; other phones 413.662.5100 or 911). Be specific when reporting the nature, amount, and exact location of the involved material.
Wait in a safe location for further direction and limit exposing others to the contaminate.
Never enter or re-enter a space where a contaminate has been released.
Serious Crime or Violence
No two situations are alike, but in the instance of a serious crime or act of violence safeguarding lives is always paramount!
Call Campus Police immediately (campus phones ext. 5100 or 911; other phones 413.662.5100 or 911).
Describe the nature, location, number of people, and if weapons are involved.
Stay on the line with emergency dispatchers if it is safe to do so. Answer questions and follow the instructions of emergency personnel.
Remain calm and try not to panic. Use common sense to determine whether to evacuate or shelter in place.
Remember details: clothing description, physical characteristics, more than one suspect, etc.
Assist emergency personnel when they arrive by supplying them with pertinent information.
as a life-saving, last resort. only
If you observe a suspicious object or potential bomb on campus, DO NOT HANDLE IT!
Evacuate the area and keep a safe distance from the potential hazard.
Notify Campus Police immediately (campus phones ext. 5100 or 911; other phones 413.662.5100 or 911).
Be specific when reporting the nature, description, and location of the suspicious object or potential bomb.
Never enter/re-enter a space where a suspicious object or potential bomb is located until authorities say it is safe to do so.
If you receive a bomb-threat call: Remain calm and listen carefully!
Keep the caller on the line as long as possible.
Have someone call Campus Police immediately (campus phones ext. 5100 or 911; other phones 413.662.5100 or 911).
Note time of call, gender, approximate age of the caller, background noise, emotional state of the caller, speech patterns, and if possible, a caller ID number on the phone.
Ask the following:
-When is the bomb going to go off? -Where is it right now? -What does it look like? -What kind of bomb is it? -What will cause it to explode? -Who placed the bomb? -Why did they place the bomb there? -What is your name? -What is a telephone number where I can reach you?
Shelter in place at the first rumblings of an earthquake.
Identify safe areas such as doorways, under sturdy furniture, and against bare walls.
Move to a safe area immediately.
Stay away from windows and anywhere that hanging or stored objects can fall.
Evacuate to a specified shelter area if time allows. Shelter in place immediately if the tornado is a sudden event!
Go to lower level areas, preferably in an interior room or hallway where there are no windows.
Use heavy furniture for shelter if possible.
Always follow the directions of emergency personnel.
An Active Shooter is someone actively engaged in killing or attempting to kill people in a confined and populated area; in most cases, active shooters use firearms and there is no pattern or method to their selection of victims. Active shooter situations are unpredictable and evolve quickly. Typically, the immediate deployment of law enforcement is required to stop the shooting and mitigate harm to victims.
CALL 413.662.5100 or 911 (or ext. 5100 from campus phones) WHEN IT IS SAFE TO DO SO. Provide the following information:
Location of the active shooter.
Number of shooters, if more than one.
Number and type of weapons held by the shooter(s).
Number of potential victims at the location.
Situations are often over before law enforcement arrives, so you must be prepared both mentally and physically to deal with an active shooter.
Be aware of your environment and any possible dangers.
Take note of the two nearest exits in any facility you visit.
If you are in an office, stay there and secure the door.
If you are in a hallway, get into a room and secure the door.
As a last resort, attempt to take the active shooter down. When the shooter is at close range and you cannot flee, your chance of survival is much greater if you try to incapacitate him/her. Parking Info & Other Services
Public Safety Services brochure - Contains a parking map, info on obtaining parking decals and Student IDs, and a description of our services.
Ticket Appeal form
Fall 2016 Shuttle schedule Contact:
Daniel J Colonno, Director of Public Safety
277 Ashland Street, MA 01247 D.Colonno@mcla.edu Phone: 413.662.5281 FAX: 413.662.5512